Thank you for trusting Commonwealth Emergency Physicians and Commonwealth Critical Care with your healthcare. We care about your experience as a patient with us.
Questions about your care?
If you think you are having a medical emergency, call 911 and go to your nearest emergency department.
We do not offer medical advice by phone or email. If you have a question about the care you received with us, please contact the location at which you were seen.
Commonwealth Emergency Physicians PC is a group of physicians, nurse practitioners (NP) and physician assistants (PA) working within the Inova Health System providing emergency medicine, critical care, pediatric hospitalist and concussion management professional services. Your Commonwealth Emergency Physicians PC bill for professional services, the care provided by the doctors, NPs and PAs, is separate from the hospital bill.
See below for Billing FAQs and disclosures.
There are several ways patients can access their medical records. You can directly access your medical record through Inova MyChart (http://mychart.inova.org). You could also request medical records online or by contacting the regional medical records office for the Inova location at which you were seen.
You can pay your Commonwealth Emergency Physicians PC and/or Commonwealth Critical Care LLC bill online, by phone or by mail.
Online at www.physicianbillpay.com. (You can also get more information about your bill and update your insurance information here.)
By phone: 866-396-6469 (24 hour automated system)
By mail:
Commonwealth Emergency Physicians PC PO BOX 79450 BALTIMORE MD 21279-0450
Commonwealth Critical Care LLC PO BOX 34834 ALEXANDRIA VA 22334-0834
Please direct questions about your Commonwealth Emergency Physicians PC and/or Commonwealth Critical Care LLC bill for medical professional services to Ventra Health, our billing service provider:
Ventral Health
703-214-2072 or 800-418-5438
(Monday - Friday 8AM - 5PM EST)
cep@ventrahealth.com
Commonwealth Emergency Physicians PC is a group of physicians, nurse practitioners (NP) and physician assistants (PA) working within the Inova Health System providing emergency medicine, critical care, pediatric hospitalist and concussion management professional services. Your Commonwealth Emergency Physicians PC bill for professional services, the care provided by the doctors, NPs and PAs, is separate from the hospital bill.
Commonwealth Emergency Physicians PC is a group of physicians, nurse practitioners (NP) and physician assistants (PA) working within the Inova Health System providing emergency medicine, critical care, pediatric hospitalist and concussion management professional services. The pediatric hospitalist (physician, NP, or PA) who cared for your child during their hospitalization at Inova Children’s Pediatric Inpatient Unit at Inova Loudoun Hospital is an employee of Commonwealth Emergency Physicians PC. Your concussion clinic medical provider (physician, NP or PA) is a Commonwealth Emergency Physicians PC employee specializing in concussion management.
Commonwealth Emergency Physicians PC is a group of physicians, nurse practitioners (NP) and physician assistants (PA) working within the Inova Health System providing emergency medicine, critical care, pediatric hospitalist and concussion management professional services. The pediatric hospitalist (physician, NP, or PA) who cared for your child during their hospitalization at Inova Children’s Pediatric Inpatient Unit at Inova Loudoun Hospital is an employee of Commonwealth Emergency Physicians PC. Your concussion clinic medical provider (physician, NP or PA) is a Commonwealth Emergency Physicians PC employee specializing in concussion management.
Commonwealth Emergency Physicians PC is a group of physicians, nurse practitioners (NP) and physician assistants (PA) working within the Inova Health System providing emergency medicine, critical care, pediatric hospitalist and concussion management professional services. The pediatric hospitalist (physician, NP, or PA) who cared for your child during their hospitalization at Inova Children’s Pediatric Inpatient Unit at Inova Loudoun Hospital is an employee of Commonwealth Emergency Physicians PC. Your concussion clinic medical provider (physician, NP or PA) is a Commonwealth Emergency Physicians PC employee specializing in concussion management.
Patients or guarantors sign the Inova Authorizations and Agreements at registration. This document explains that some physicians, NPs and PAs are independent contractors, not employed by the Inova Health System, and that you may receive a separate bill for such independent medical provider services. This signed document authorizes the Inova Health System and the independent contract professional medical provider group, in this case Commonwealth Emergency Physicians PC and/or Commonwealth Critical Care LLC, to bill me separately for the hospital charges and the medical professional services respectively.
Commonwealth Emergency Physicians PC and/or Commonwealth Critical Care LLC accept all insurance providers and participate with the following insurance companies:
Commonwealth Emergency Physicians PC participates with:
Aetna (including Coventry, Southern Health/First Health)
Anthem
CareFirst
Cigna (incl Great West, One Health, SAMBA, NALC)
Innovation Health
Medicaid
Medicare
Multiplan/PHCS/Beechstreet
United Healthcare
Commonwealth Critical Care LLC participates with:
Aetna (including Coventry, Southern Health/First Health)
Anthem
CareFirst
Cigna (incl Great West, One Health, SAMBA, NALC)
Medicaid
Medicare
Multiplan/PHCS/Beechstreet
United Healthcare
Yes, Commonwealth Emergency Physicians PC and/or Commonwealth Critical Care will bill your insurance. Insurance information provided at the time of registration is billed. You can verify and update your insurance information online at www.physicianbillpay.com or by phone at 703-214-2072 or 800-418-5438 (Monday - Friday 8AM - 5PM EST).
For fee schedule and insurance coverage clarification for scheduled visits with the Inova Concussion Clinics at Inova Loudoun and Inova Mount Vernon Hospital, please contact Ventra Health by email at cep@ventrahealth.com or phone at 703-214-2072 or 800-418-5438 (Monday - Friday 8AM - 5PM EST).
Inova offers financial assistance to patients who need help with their medical bill. You can find more information about Inova Financial Assistance here. (insert link to Inova Financial Assistance)
https://www.inova.org/patient-and-visitor-information/financial-assistance
Commonwealth Emergency Physicians PC and/or Commonwealth Critical Care LLC may send you 2 different kinds of texts, a billing reminder and/or a patient experience survey. Texts for billing will link you directly to our online payment portal, www.physicianbillpay.com, helping you directly access your Commonwealth Emergency Physicians PC and/or Commonwealth Critical Care bill for professional medical services. The patient experience survey texts help us improve our practice and the care you receive as a patient with us. We sincerely appreciate your candid feedback on these surveys.
The No Surprises Act
Notice of Privacy Practices
https://www.inova.org/patient-and-visitor-information/privacy-compliance